Reviews

Eithne, Tralee
5.0

07.09.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

From the minute I stepped in the door I felt at home. All needs were dealt with immediately. The reception staff are always so friendly and cheerful and the bar/restaurant staff were also so cheerful and alert to small things from recommending something on the menu to when a jug of water needed a refill before waiting to be asked for it. The bedroom was so cosy. The view from the dining room in the morning is a dream. The hotel is in such an amazing location, right on the beach with a lovely beach/promenade walk into town. And to top it all I spoilt myself with some of the best therapeutic treatments, massage with Anita and meditation with Sharon. I will definitely be back as this is now the top of my list for a getaway and time out for myself. You can use my review if you like but please change my name

CAROLINE, ABBEY ROAD, FERRYBANK
5.0

05.09.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a lovely stay in the 2bed apartments, staff and atmosphere lovely as always , it’s a great spot for families..

Stephanie, Dungarvan
4.6

04.09.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Darren, Birr
4.6

28.08.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

From a family perspective one of the best hotels we've stayed in, set up and facilities are perfect.

Noelle, Tinahely
5.0

26.08.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

First time visiting and we had a great 3 days in one of your apartments. Everyone was sad to leave. Big thank you the waiters and waitresses and kitchen staff. I am vegan and this was one of the easiest stays iv had in a family hotel, there was never an issue and the food was great. The kitchen even made me up a salad sandwich the eve we arrived when I wasn't hungry enough for dinner even though it was so busy. Excellent customer service.